Saved $200 Annually on Car Insurance
January 30th, 2009 at 03:00 amI must say I have been so unhappy with my auto insurance Agent. He is never available his support staff acts as if your annoying them when they answer the phone. I came to the conclusion today that it was time to go elsewhere. Especially after calling the office and leaving 4 messages for my agent to call and answer question concerning my Auto insurance renewal next month. Talk about lousy service and not to mention the young lady blountly stated " We don't have time to deal with customer's questioning our rates" Hummmm So collect our funds each month and not have time to answer questions. I have been a loyal customer I've been with this company since 2003 never had a lapse of coverage all payments are made on time they debit them from my checking account each month. GRRRRR I think that was the final straw I shopped around got the same exact coverage at a lower rate. I'm not one to jump from company to company but this office is terrible and Calling the home office didn't do any justice. They bascially referred me back to the Agent there. Also transferring agents office was out of the question unless you move 100 miles from your current residence. WHAT unbelievable. Sorry guys I had to vent.......